FareFynder

Help & Support

Answers to common questions. For anything else, email us.

What is FareFynder?: FareFynder helps drivers discover and plan fare opportunities so you can spend less time searching and more time earning.
Do I need an account?: Some features require signing in. Browsing basic information on this site does not require an account.
How do subscriptions work?: Premium features are available through in-app subscriptions purchased via the App Store. Apple manages billing, renewal, and receipts. You can manage or cancel a subscription in your iPhone Settings → Apple ID → Subscriptions.
How do I cancel my subscription?: Open Settings on your iPhone, tap your name, then Subscriptions, select FareFynder, and choose Cancel Subscription. Deleting the app does not cancel your subscription.
How do I request a refund?: Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com or contact Apple Support. We cannot issue refunds for App Store charges directly.
The app is not loading data. What should I try?: Check your internet connection, force-quit and reopen the app, and ensure you are on the latest version from the App Store. If the issue continues, email us with your device model and iOS version.
How do I delete my account or data?: Email support@farefynder.com from the address linked to your account and ask for account or data deletion. We will confirm once the request is processed.

Contact support

We aim to reply within a few business days. Include a short description of the issue and, if relevant, screenshots.